LEGAL

Terms & Conditions

Please read these terms carefully before using our services

Last Updated: December 2024
Service Agreement

These Terms & Conditions govern your access to and use of the Connection Works Media website and services. By accessing this website or engaging our services, you agree to these terms.

Nature of Services (Service-Only Business)

Connection Works Media is a service-based digital agency providing professional creative, technical, and AI-enabled services, including but not limited to:

AI receptionists, chatbots, and virtual assistants
Web design, UX/UI, and digital interface development
Logo and brand identity design
Social media content creation and management
AI-generated visuals, mascots, and digital assets

All offerings are professional services. No physical goods are sold through this website.

No Guarantees or Business Outcomes

All services are provided on a professional, best-effort basis. We do not guarantee:

  • Revenue, leads, conversions, or business growth
  • Performance of third-party platforms or integrations
  • Results dependent on market conditions or user behavior

Intellectual Property

Unless otherwise stated:

All creative work, AI assets, designs, code, and content remain the intellectual property of Connection Works Media until full payment is received

Upon full payment, clients receive a license for intended business use

We may display completed work in portfolios, case studies, or marketing materials

Unauthorized reproduction, resale, or redistribution is prohibited.

Client Responsibilities

Clients agree to:

Provide accurate information and timely feedback
Review and approve deliverables promptly
Use delivered materials legally and ethically

Client delays may impact timelines or costs.

Payments & Service Fees

Fees are agreed upon prior to work beginning
Payments are non-refundable once work has commenced unless otherwise agreed in writing
Ongoing services, hosting, AI usage, or maintenance may be billed on a recurring basis
Non-payment may result in paused or terminated services

AI Services Disclaimer

AI-powered tools:

  • Operate through automated systems
  • May contain errors or limitations
  • Require human judgment and oversight

Connection Works Media is not liable for decisions made solely based on AI-generated outputs.

📞 Call Recording & Consent Agreement

By contacting or communicating with Connection Works Media by phone or voice-based systems, you acknowledge and agree that:

Calls may be recorded or monitored following proper notice
Recording is subject to applicable state, federal, and international laws
The strictest consent standard will be applied for interstate or cross-jurisdiction calls
Continued participation after notice constitutes consent where permitted
If consent is not granted, alternative communication methods may be used

Revisions & Scope Control

Services are limited to the agreed scope

Additional requests may require additional fees

Excessive revisions may require renegotiation

Limitation of Liability

To the maximum extent permitted by law:

We are not liable for indirect, incidental, or consequential damages
Liability is limited to the amount paid for the specific service
We are not responsible for outages or failures of third-party platforms

Termination

We reserve the right to refuse or terminate services if:

These Terms are violated

Unlawful or abusive behavior is suspected

Payment obligations are not met

Governing Law & Jurisdiction

These Terms are governed by the laws of the State of Arizona, USA, without regard to conflict-of-law principles. Use of this website from other jurisdictions is at the user's discretion and responsibility.

Changes to Terms

We may update these Terms at any time. Continued use of the website or services constitutes acceptance of revised terms.

Questions About Our Terms?

We're committed to transparency. Reach out with any questions or concerns.

Connection Works Media Group LLC

Email Address

For email inquiries, please use our contact form

Phone Number

Available upon request

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